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Byegray guarantee policy

Welcome to the Melanobars™ ByeGray Guarantee, a unique offer designed to provide our customers with confidence in their purchase and satisfaction with the results. This policy outlines the conditions under which the ByeGray Guarantee is applicable, ensuring transparency and understanding between our company GlamCart, LLC and our valued customers.

Eligibility for the ByeGray Guarantee

To be eligible for the ByeGray Guarantee, customers are required to use the Melanobars™ shampoo consistently for a period of 90 days. The effectiveness of our products is contingent upon regular use as directed.

Documentation Requirement

In order to qualify for a refund under the ByeGray Guarantee, customers must document their journey through weekly submissions of photographic evidence. This documentation is crucial for the following reasons:

  • To verify consistent use of the Melanobars™ shampoo.
  • To monitor the progress and effects of the product use over the specified period.

Submission Guidelines

  • Customers must send an email to support@melanobars.com on a weekly basis, attaching a photo that clearly shows their hair’s condition.
  • Alongside the photo, customers are required to specify the frequency of hair washing using the Melanobars™ shampoo (and conditioner if apply) during the week.

Refund Process

  • If, after 90 days of consistent use and proper documentation, a customer sees that they have not experienced the anticipated any change, they may request a refund.
  • Requests for refunds must be submitted via email to support@melanobars.com, including a brief explanation and any relevant documentation of the journey.
  • The Melanobars™ team will review the submission to ensure compliance with our policy requirements.

Conditions Where Refunds Are Not Applicable

  • If a customer fails to provide weekly photographic documentation of their journey, as per the requirements set forth in this policy.
  • If there is insufficient evidence to demonstrate regular use of the Melanobars™ shampoo as directed.

Additional Information

  • The ByeGray Guarantee is applicable only for purchases made directly through official Melanobars.com channels.
  • This policy is created to foster a transparent and trusting relationship between Melanobars™ and our customers. We believe in the efficacy of our products and the importance of customer satisfaction.

Conclusion

The ByeGray Guarantee by GlamCart, LLC is a testament to our confidence in the quality and effectiveness of our products. By adhering to the guidelines and documentation requirements outlined in this policy, customers can engage with our products risk-free. Melanobars.com is committed to providing exceptional customer service and ensuring that all eligible customers can avail themselves of the ByeGray Guarantee should they need it.

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